Everything Cin7 does well stays — this keeps the day-to-day ease and fixes the things that were costing time. Each item links to where it lives in the platform.
1 Show me →
The warehouse mud mapFixed
A live bird's-eye map of Clare Main — search a product and its rows light up, tap a row, transfer pallets. No Excel map re-keyed into the system.
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Distributor PO keyingFixed
POs land in the orders inbox; the reader recognises the customer, both PO numbers, the ship-to, converts GST-inclusive prices, checks locked pricing and vintage/availability — you approve, nothing is re-typed.
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Freight paperworkFixed
One dispatch pack — packing slip + invoice + shipping docs merged to a single PDF, emailed to the freight company and Natasha.
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WineHub packs don't deplete bottlesFixed
A quarterly release explodes the pack into its component bottles and depletes them — no pack product, no voiding and re-keying.
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Mixed packs and attributesFixed
A mixed pack keeps each component's own attributes, so reporting stays correct — no ".5 summer pack" workaround SKUs.
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Xero sync failuresFixed
A failed-sync queue with the plain-English reason and Fix & retry; editing an order after invoicing issues an adjustment/credit note instead of a silent failure.
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ReportingFixed
COGS drill-down (why is COGS high this month?), multi-select stock on hand, sales by state / SKU / container, by channel — and a report builder.
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Stock adjustmentsFixed
Role-controlled, a reason required, the cash impact shown and an approval for non-Finance — with an audit trail.
9 Help is on every page.
SupportFixed
An Australian team you can call, same-day — not an offshore ticket queue with a time-zone delay.